About Us
Meet the owner
Personal, Owner-Operated Company You Can Count On
With eight years of experience in real estate, I bring a hands-on, personal approach to managing rental properties and condominium and homeowners’ associations. Before becoming a full-time licensed Realtor, I worked with a well-known homebuilder—a valuable experience that gave me a strong understanding of how properties are built, how their systems work, and what to look for when issues arise.
As the owner of Smith Management Group (SMG), I enjoy helping property owners and residents find practical solutions. I’m attentive, detail-oriented, and a strong communicator, with a get-it-done attitude and a friendly approach. My background helps me troubleshoot property concerns, address them thoughtfully, and identify opportunities to help owners avoid unnecessary costs.
Born and raised on the Eastern Shore, I know the area and the people who make it special. My local knowledge and connections help me provide responsive, personalized service rooted in the community I call home. I’m proud to care for each property as if it were my own and to make property management a little easier for everyone involved.
Property Management Services
- Residential Property Management
- Tenant Communication & Coordination
- Property Inspections & Maintenance Coordination
- Condo./Homeowner’s Association Management
- Owner Reporting & Administrative Support
- Market Based Rental Pricing & Recommendations
- Innovative Marketing of Your Property
- & More
Our Approach
Why Smith Management Group?
We believe good property management starts with clear communication, consistent follow-through, and practical solutions. We take the time to understand each property and it’s needs, then work closely with owners, residents, and service providers to keep things running smoothly.
FAQ
Your Questions, Answered
Our Service Areas:
From the MD/VA line in Pocomoke City, MD to as far North as Cambridge, MD & all of the towns in between.
We currently only manage properties in Maryland.
What types of properties do we manage?
-Residential (Long Term & Short Term Rentals)
-Offices
-Condominium Associations
-Homeowner's Associations
Do you coordinate repairs and ongoing maintenance?
Yes. We coordinate repairs and ongoing maintenance to help keep your property in good condition. If you have preferred vendors for specific services, we’re happy to work with them—just let us know during onboarding. If you don’t have preferred vendors, we can arrange the work through our trusted vendor network.
For any repair or maintenance issue expected to exceed $500, we’ll contact you to discuss how you’d like to proceed. We take a personalized approach, whether you prefer to stay closely involved or would rather leave the details to us.
How can SMG help make your investment worthwhile?
We help you get the most from your property by finding and retaining reliable tenants, managing leasing and day-to-day needs, coordinating maintenance, and keeping you informed. Our approach is tailored to your goals—whether you want to stay hands-on or prefer us to manage the details—so you can protect your investment and enjoy a more stress-free ownership experience.
How do I get started with SMG?
Getting started is easy—we just need to make an appointment to sit down together. We’ll review your properties and goals, explain our procedures, and answer any questions you have. We can move at whatever pace feels comfortable for you.
How do we advertise rentals & handle prospective tenants and applications?
We advertise available rentals right here on our website, and each listing is also shared with numerous third-party rental apps to help it reach a wide audience.
We have a system for responding to inquiries and explaining the application process to prospective tenants. We don’t offer tours until you’ve approved an applicant. Once an application is complete, I’ll present it to you so you can decide whether to approve or deny it.
How can owners keep track of financials, work orders, reports, and important documents?
Each owner has a dedicated online portal with access to historical reports, cash-in and cash-out records, rent rolls, work orders, and other property information. Monthly invoices are attached to the corresponding reports, and important documents—such as lead certificates and rental licenses—are stored in the portal for easy access. After monthly disbursements are completed, we email you a report summarizing the activity.
When will I receive my monthly rental income?
We pay out your monthly rent, less any invoices incurred during the month, by the 15th, provided your tenant’s rent has been received and cleared. If we’re still waiting for rent, we’ll let you know and update you on the steps we’ve taken to collect it, including any communication with the tenant or paperwork completed to pursue legal action if the rent remains unpaid.
Pricing
Contact Us For Pricing
Our pricing is competitive and designed to remain affordable, with rates based on the number of properties you have us manage. Managing one home is priced differently from managing a portfolio of five or more, and we’ll tailor a plan to fit your needs.
Hiring a property manager can save you time, reduce the day-to-day stress of managing your rentals, and help keep your properties running smoothly—making it a worthwhile investment.
