Resources for Current Tenants
Helpful Information for Feeling at Home
Can't find your login information or do not have a portal yet?
Tenant Portal
All tenants need to activate their tenant portal.
We use the portal for important communication, maintenance requests, monthly rent payments, and more. To get started, follow the activation link sent to you.
If you cannot find your activation link, please contact us right away at 410-251-9626 or smithmanagementgroup@gmail.com so we can help you get connected. Access Your Tenant Portal
Use your tenant portal to make monthly rent payments and review your account. Please refer to your lease for payment due dates, applicable fees, and other payment requirements. Have a payment question? Contact us.
What if something needs to be repaired?
Maintenance Requests & Work Orders
Please submit routine maintenance requests through your tenant portal.
Include a description of the issue and photos, if available, to help us understand the problem. If you are reporting an issue with an appliance, be sure to include the model & serial number with a photo or in your notes.
For urgent maintenance issues, call 410-251-9626. Do not rely on a portal request for an emergency.
If there is an immediate threat to life or safety, call 911 or your local emergency services.
